I'm Jess, and I've been
making meaningful
customer experiences
for over twenty years.
I offer customer-centric
solutions across four key
areas of Experience Design
Research
The study of numerical data alongside customers attitudes, habits, tasks and motivations so we can find patterns and make predictions.
Information Architecture
The organising, restructuring, and sorting of content, navigation, and architecture of the overall product, service or experience.
Interface Design
The building of interfaces across all customer touch-points or interactions, with a focus on usability and style.
Art Direction
The overall artistic direction of the product, service, or experience, including brand, visuals, and tone.
I'm a design specialist with
additional skills in both
research & architecture
Design specialist with
additional skills in user
research & architecture
2010 - 2015
Scoota
Design Lead
Creative Direction :: Ad Design & Build :: Website Design :: Mentoring :: Scheduling
Interactive Designer
Ad Media :: Web Design :: UI Design :: Flash Dev
2005
Fifth Dimension
Junior Designer
Digital Design :: UI Design
1999 - 2004
Freelance
Designer & Developer
Website Design :: Flash Dev :: Branding
What clients
are saying
“Extremely knowledgeable and professional, she constantly brought forward creative ideas to really help us elevate projects and was the lynchpin between the design team and tech team. The client was extremely impressed with her professionalism and level of detail.“
Adam Sanders
Massive Media
“Jessica focuses on the proper level of detail and abstraction in her work and puts the user experience front and centre, encouraging other stakeholders to do the same.“
Alvis Matlija
Head of Product · Priceloop AI
“Jessica's work creates order. Her intelligence and experience in the digital design process saves so much time, and brings in value on so many levels. She has created work for me that has helped me win several awards.“
Christopher Hogg
Royal Holloway University of London
“It's important for her to understand the background, and this quality is clearly noticeable in her work. With her experience, she is a super asset that moves any team forward.“
Anja Pieper
Team Lead · Europa-Park
“She brings a design and service that exceeds the expectations of all project stakeholders. Her honesty, attention to detail, and overall professionalism make it really easy and comfortable to work with her.“
Helge Looft
CX Director · Endava
Just a few of
the clients I've
worked with
Have a project
in mind? Let's chat!
project, and I'll get back in touch
with you to chat some more.
Where would you like to go next?
Browse my services
that I offer onsite in Berlin, and remote internationally.
Download my resume
a truly sacred document of my working life.
Send me a nice message
gods), you can send words and I'll read them.